ArrowBiome
Confident customers with healthy skin, representing the people ArrowBiome's partners serve.

Terms

Terms of Use

The terms that govern your use of the ArrowBiome website. These are website terms only, and are separate from any commercial or supply agreement.

These Terms of Use ("Terms") govern your access to and use of the ArrowBiome website (the "Website"), operated by ARROWBIOME PTE. LTD. (UEN 202209446W), with registered office at 3 Biopolis Drive, #06-11, Synapse, Singapore 138623. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website. These Terms do not constitute or replace any commercial, licensing, supply, or confidentiality agreement for ArrowBiome products or services, which are governed by separate written agreements.

1. Who may use this website

The Website is intended for business users and professionals, and is not directed to consumers or to children. By using the Website, you confirm that you are accessing it for legitimate business or informational purposes. These Terms apply to all visitors.

2. Intellectual property

All content on the Website, including text, images, graphics, technical and scientific summaries, logos, trade names, and product descriptions, is the intellectual property of ArrowBiome or its licensors, and is protected by copyright and other laws. All rights are reserved.

ArrowBiome's product names, logos, and marks, including ArrowBiome®, ArcherZyme®, SmartArrow®, Archer™, and Forge™, are trademarks or registered trademarks of ArrowBiome. Our products and technologies may be protected by patents and patent applications in one or more jurisdictions. Nothing on this Website grants any licence to any ArrowBiome trademark or patent. Third-party marks belong to their respective owners.

You may view Website content and download or print reasonable portions for your own non-commercial, informational use. You may not otherwise reproduce, distribute, modify, or commercially exploit any content without our prior written consent. Linking to our homepage is welcome.

3. Acceptable use

When using the Website, you agree not to:

  • Use the Website for any unlawful purpose or in breach of these Terms.
  • Attempt to gain unauthorised access to any part of the Website, its servers, or its infrastructure.
  • Introduce viruses, malware, or other harmful code.
  • Collect or harvest data from the Website using automated means without our written consent.
  • Misrepresent your affiliation with ArrowBiome, or use the contact form for spam or unsolicited commercial communications.
  • Reproduce or redistribute Website content, or reverse engineer any technology described on the Website, except as permitted by law.

4. Information only, no reliance

The Website and its content are provided for general informational and marketing purposes only. They do not constitute professional, scientific, medical, regulatory, or legal advice, and you should not rely on them as the sole basis for any decision.

Scientific and performance information, efficacy summaries, and technical claims are based on ArrowBiome's research, testing, and referenced publications as noted, and are provided for information only. They are not a warranty or guarantee of performance in any specific application, and results may vary with formulation, concentration, and use conditions.

The regulatory status of ArrowBiome's ingredients varies by jurisdiction, application, and end-product category. Listing a product on this Website does not imply regulatory approval or authorisation in any jurisdiction. Brand owners and formulators are responsible for confirming the regulatory status of ArrowBiome ingredients in their own products and markets. Any forward-looking statements about pipeline or development involve risks and uncertainties, and actual results may differ.

Nothing on this Website is an offer to sell, a solicitation to buy, or a binding proposal. Pricing, availability, specifications, and terms are subject to formal qualification and a separate written agreement.

5. Disclaimers and limitation of liability

The Website and its content are provided “as is” and “as available”, without warranties of any kind, whether express or implied. To the extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components, or that its content is complete or current.

To the fullest extent permitted by applicable law, ArrowBiome and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunity, arising out of or relating to your use of, or inability to use, the Website or its content. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

7. Unsolicited submissions

Except for personal data (which is handled under our Privacy Policy) and anything covered by a separate written confidentiality agreement, any material, idea, suggestion, or concept you submit to us through the Website is treated as non-confidential and non-proprietary. By submitting it, you grant ArrowBiome a non-exclusive, royalty-free licence to use it for any business purpose without obligation to you. If you wish to share confidential information, please contact us to put a confidentiality agreement in place first.

8. Governing law

These Terms, and any dispute arising out of or in connection with your use of the Website (including non-contractual disputes), are governed by the laws of the Republic of Singapore, without regard to conflict-of-laws rules. The courts of Singapore have exclusive jurisdiction, except that nothing in these Terms limits any rights you may have under mandatory laws of your country of residence that cannot be excluded by agreement.

9. General

We may update these Terms from time to time; the revised version will be posted here with an updated effective date, and your continued use of the Website constitutes acceptance. If any provision is found invalid or unenforceable, the remaining provisions continue in full force. Our failure to enforce any right is not a waiver of it. These Terms, together with our Privacy Policy, govern your use of the Website and do not supersede any separate commercial agreement.

Questions about these Terms can be sent to info@arrowbiome.com.